Editing your profile and account details
Display name
Your display name is what others see in rooms and on your profile.
On the web
1. Click your profile picture (top-right) → "Profile settings".
2. Edit "Display name" and click "Save".
On the mobile app (iOS & Android)
1. Tap your profile picture (top-left) → "Profile" → "Edit Profile".
2. Tap "Identity", edit "Display name", and "Save".
Rules to know:
- Display names must be unique, under 30 characters, with at least 3 letters and 5 characters total.
- You can change it up to 2 times per 24 hours — if you hit the limit, wait a day and try again.
Profile picture, cover photo, bio, interests
- On the web: open your profile (profile picture → "View profile") and click your avatar or cover image to upload a
new one (PNG/JPEG). Your bio is edited from the profile page too (max 250 characters — emojis may count as multiple
characters).
- On the mobile app: tap your profile picture (top-left) → "Profile" → "Edit Profile" → "Profile Picture", "Cover
Photo", "Information" (area of study, bio, interests), "Social links".
First name, last name, date of birth
- On the web: click your profile picture (top-right) → "Profile settings" — first name, last name, pronouns, country,
gender and more.
- On the mobile app: tap your profile picture (top-left) → "Settings" → "Personal details".
About the date of birth: it can only be set once — entering a date that makes you under 16 locks the account
automatically, and later corrections are handled by our moderation team. See: Age requirement: why your account was
locked.
Can I change my date of birth?
Not in the app — once a date of birth is saved it's fixed, on the web and on mobile, and support can't edit it from a
chat either. If yours is wrong (a slipped year, a test value), our moderation team corrects it: email
webapp.reporting@studystream.live from the email address linked to your account with the correct date of birth and
something that shows your year of birth (a school or university document with your first name and year of birth is
enough — censor everything else). They verify it and update the date, and if the wrong date had locked your account,
that unlocks it too. Full details: Age requirement: why your account was locked.
Your role (Undergraduate / Postgraduate / Pre-university student / Working professional / Learning on my own)
Your role is one of five: Undergraduate, Postgraduate, Pre-university student, Working professional or Learning on my
own. It decides who you can interact with on the platform — for safety, Professionals and Pre-university students can't
message each other directly — and the room filters and pin-for-pin use it too, so pick the one that genuinely matches
you. If your account still shows the older "University Student" role you can keep it, but once you change away from it
you choose between Undergraduate and Postgraduate instead.
You can change your role yourself up to 5 times in total, with 60 days between changes. The sheet shows the date your
next change is possible and how many changes you have left. Changing your role also clears your university and year, so
you'll be asked for them again.
- On the web: click your profile picture (top-right) → "View profile" → the "⋯" button at the bottom of your profile
card → "Studies & goal" → "Edit" next to Role → pick a role → "Save role". (Role is no longer in Account settings.)
- On the mobile app: tap your profile picture (top-left) → "Studies & goal" → Role → pick a role → "Save role".
The "What you study" step: subject, university and year
After your role you're asked what you study (or what you work on). Your Field sets the list of subjects, then the
subject step asks for a few more details depending on your role. Continue stays grey until every required field on that
step is filled in; the line under the button tells you what's still missing (for example "Pick your university and your
year to continue."):
- Undergraduate: subject, university and year (Year 1 to Year 4+, or "Something else").
- Postgraduate: subject, university and stage (master's, PhD, …).
- Pre-university student: subject and stage.
- Working professional: your area, and a second area if you said you're also studying.
- Learning on my own: subject only.
My university isn't in the list, and I don't see the "let us know" link
University has to be picked from the list. Start typing a name or abbreviation, then click the matching suggestion;
typing the full name without clicking it doesn't count. The list shows universities in your country; tick "I study in a
different country" to pick another country first. If your university isn't there, type its name first: the "Can't find
your university? Let us know" link appears under the box only once what you typed has no match in the list (it isn't
shown while the box is empty or while suggestions are showing). Click it, type the full name and press Send. Continue
unlocks, and the step says "We'll add it to the list soon. You can then select it in your profile." There's no date for
a particular university.
Picked the wrong Field? The subject list only shows subjects for the Field you chose; click "Change field" under the
subject box to go back and pick another.
Fix or add it later: click your profile picture (top-right) → "View profile" → the "⋯" button at the bottom of your
profile card → "Studies & goal" → "Edit" next to University and year (or next to Area of study). The sheet has a "My
university isn't on the list" tick for the same case. Editing these doesn't count as a role change. If you got through
the set-up without a university (and didn't send a "not on the list" request), the dashboard also shows a "Which
university are you at?" card with an "Add university" button.
Who sees it: your area of study and university show on your profile and are visible to everyone by default. They are two
separate rows, so to hide both, set both. Web: profile picture (top-right) → "Privacy settings" → Profile tab → the
Industry / Area of study and University rows → No One or Followers → "Save". App: profile picture (top-left) →
"Settings" → "Privacy settings" → "Privacy controls" → Profile → the same rows → "Save changes".
Can I change my goal or exam date?
Yes, as often as you like. There's no limit on goal changes (the 5-change limit is only for your role).
- On the web: click the pencil ("Edit goal") on the goal block of your Home dashboard, or click your profile picture
(top-right) → "View profile" → the "⋯" button at the bottom of your profile card → "Studies & goal" → "Edit" next to
Goal. Change the goal, its Date (exams) or its Deadline (other goals), then click "Save goal".
- On the mobile app: tap the pencil ("Edit goal") on the goal block on Home, or tap your profile picture (top-left) →
"Studies & goal" → Goal, make the change and tap "Save goal".
The line "… since you set this goal" keeps counting when you only change the date or give the goal a name. It starts
again from zero when you change the goal itself, for example a different exam, or switching from an exam to a work
deadline. Your Daily target is a separate row in the same sheet and changing it doesn't touch the count. Once the date
has passed, the goal block offers "Set a new goal".
Time zone
Your time zone decides when your day rolls over — both your streak day and your daily focus room time reset at midnight
in this time zone, not your phone's clock. Many accounts are still on the default UTC. On the web: profile picture →
"Profile settings" → "Time zone". On the mobile app: profile picture (top-left) → "Settings" → "Personal details" →
"Time zone" (the row appears once the list has loaded), or "Profile" → "Stats" → "Update Timezone". You can change it
once every 7 days. If your device is in a different time zone, the app may show an "Update time zone" prompt.
Can I use StudyStream in another language?
Not at the moment — the StudyStream website and mobile app are only available in English. There's no language setting,
and changing your phone's or browser's language won't change it. You can still write to our support team in your own
language. If you'd like StudyStream in your language, post it on our feedback board at app.studystream.live/feedback
(you need to be logged in).
What other people see on your profile page
Your profile page (web: click your profile picture (top-right) → "View profile"; app: profile picture (top-left) →
"Profile") is what others open when they click your name or avatar. The card on the left shows your cover photo and
picture, your display name with your tick, flags and role icon, your age and area of study, your bio, your Followers and
Following counts and an "Add Socials" button. A small copy icon on the cover copies your profile link.
Two things people often don't expect:
- Your online status includes the room you're in. While you're in a focus room, your profile card (and the small card
that opens from your name in a room's participant list) shows that room's name, for example "Focus Room 1". There's
no setting to hide that; it goes away when you leave the room.
- Your recent focus room sessions are listed on the Summary tab, with start and end times in the viewer's time zone.
Who can see them is the "Recent focus room sessions" row of your Privacy settings (default: everyone). The detailed
times themselves are a Premium feature for the viewer.
The tabs on the right are Summary (join date, highest and latest badge, pin count once 20 people have pinned you,
interests, recent sessions (the detailed list of your recent sessions opens on Premium only), and your Recent Activity,
where "Post an update..." publishes to the community feed), Achievements, Statistics and, on your own profile, Focus
Partners. See: Your stats, hours, rank and badges and Tasks, groups, the feed and Focus Partners.
Privacy settings
Control who can message you, add you to group chats, pin you in rooms, and who sees your age, pronouns, country,
interests, and more:
- On the web: profile picture → "Privacy settings".
- On the mobile app: tap your profile picture (top-left) → "Settings" → "Privacy settings" → "Privacy controls" (tabs:
Messaging, Profile, Other).
Favourites, messages, and a few quirks
- Favourites are capped per plan (20 on Free, 40 on Basic, 80 on Premium). If you can't add anyone new, remove some
first. Your full list, online or not: on the web, profile picture (top-right) → "View profile" → "Manage followers"
→ "Favorite Users" tab, or in a room open the participant list's Favorites or Pinning tab → "Manage favorites"
("Your favorite users"). Each row has a bin icon to remove that person; an icon marks accounts that are no longer
active and a clock icon people not seen for over a week. In the app: profile picture (top-left) → "Profile" → tap
your Followers / Following counts → "Favorites" tab, with an ✕ to remove. Only the room's own Favorites tab is
limited to people in that room.
- Deleting a chat is permanent — there's no confirmation on mobile swipe-delete and no way to restore a deleted
conversation.
- Country can't be cleared once set — you can hide it instead: Privacy settings → "Profile" tab → "Country / Region" →
"No One" (or "Followers").
- Social links in your bio are capped at 50 characters — use the platform's short URL if your profile link is longer.
Discord and Signal usernames are copied to the clipboard when someone clicks them (full invite links open normally).
- The app is currently English-only — there's no language setting.
Unblock a user
On the web
1. Click your profile picture (top-right) → "View profile".
2. Click "Manage followers" under your bio and open the "Blocked users" tab. (The "⋯" menu on your profile also has a
"Blocked users" shortcut that opens the same list.)
3. Find the person in the list and unblock them.
- On the mobile app: there's no blocked-users list, but you can unblock in two ways — open the person's profile and
choose "Unblock" from its menu, or open your direct-message conversation with them and choose "Unblock" from the
chat menu. Blocked users don't show up in search, so if you have no DM thread and can't reach their profile, use the
list on the web.
